Privacy Policy
This privacy policy is between you, the user of this website, and Home Tec Specialist Solutions LTD, the owner and operator of this Website. Home Tec Specialist Solutions LTD takes your information’s privacy very seriously. This privacy policy covers our use of any Data collected by Home Tec Specialist Solutions LTD or provided by you regarding your use of the website.
This privacy policy should be read alongside Home Tec Specialist Solutions LTD’s Terms and Conditions, available on the Terms & Conditions page. Please read this privacy policy carefully.
Definitions and Interpretation
1. In this privacy policy, the following definitions apply:
• Data: all information submitted to Home Tec Specialist Solutions LTD via the website. This includes, where applicable, definitions provided by Data Protection Laws;
• Data Protection Laws: applicable laws related to the processing of personal Data, including but not limited to the GDPR and any related national laws, regulations, and secondary legislation;
• GDPR: the UK General Data Protection Regulation;
• Home Tec Specialist Solutions LTD, we or us: Home Tec Specialist Solutions LTD, a company• User or You: any third party accessing the website who is not employed by Home Tec Specialist Solutions LTD, acting in their employment, or engaged as a consultant or providing services to Home Tec Specialist Solutions LTD;
• Website: the website you are currently using, including any sub-domains unless excluded by their terms.
2. In this privacy policy, unless the context demands otherwise:
a. Singular includes plural and vice versa;
b. References to clauses, schedules, or appendices are to the clauses, schedules, or appendices of this privacy policy;
c. A reference to a person includes firms, companies, government entities, trusts, and partnerships;
d. "Including" means "including without limitation";
e. References to statutory provisions include modifications or amendments;
f. The headings and sub-headings do not form part of this privacy policy.
Scope of this Privacy Policy
3. This privacy policy applies only to actions by Home Tec Specialist Solutions LTD and Users concerning this website. It does not extend to any external websites accessible via this website, including social media links provided by Home Tec Specialist Solutions LTD.
4. For purposes of the Data Protection Laws, Home Tec Specialist Solutions LTD is the “data controller,” meaning we determine the purposes and methods of processing your data.
Data Collected
5. Home Tec Specialist Solutions LTD may collect the following data from you, which includes personal data:
a. Name;
b. Date of birth;
c. Contact information, such as email addresses and phone numbers;
d. Financial information such as account numbers, sort codes, credit/debit card numbers, all in accordance with this privacy policy.
How Home Tec Specialist Solutions LTD Collects Data
6. Home Tec Specialist Solutions LTD collects data in the following ways:
a. Data you provide to Home Tec Specialist Solutions LTD;
b. Data collected automatically.
Data You Provide to Home Tec Specialist Solutions LTD
7. Home Tec Specialist Solutions LTD collects your data in several ways, such as:
a. When you contact Home Tec Specialist Solutions LTD via the website, by phone, mail, email, or other means;
b. When you use Home Tec Specialist Solutions LTD’s services, in accordance with this privacy policy.
Data Collected Automatically
8. When you access the website, Home Tec Specialist Solutions LTD automatically collects data, for example:
a. Information about your visit, which helps Home Tec Specialist Solutions LTD improve website content and navigation, including your IP address, the date, times, and frequency of your access, and your interaction with the website content.
Home Tec Specialist Solutions LTD’s Use of Data
9. Home Tec Specialist Solutions LTD may require any of the above data to provide you with the best possible service and experience on the website. Data may be used for:
a. Internal record keeping, in accordance with this privacy policy.
10. Home Tec Specialist Solutions LTD may use your data for the above purposes if deemed necessary for legitimate interests. You have the right to object under certain circumstances (see “Your Rights” below).
Who Home Tec Specialist Solutions LTD Shares Data With
11. Home Tec Specialist Solutions LTD will share and use your data for legitimate use related to servicing, engineering, replacements, and other business activities. Only Home Tec Specialist Solutions LTD employees, agents, and/or professional advisors will have access to ensure the services you signed up for. Your information will not be shared with other companies or organizations.
Keeping Data Secure
12. Home Tec Specialist Solutions LTD employs technical and organizational measures to safeguard your data, such as:
a. Access to your account is controlled by a unique password and username;
b. Home Tec Specialist Solutions LTD stores data on secure servers;
c. Payment details are encrypted using SSL technology.
13. Home Tec Specialist Solutions LTD is certified to PCI DSS, a standard ensuring data management and security.
14. If you suspect misuse or unauthorized access to your data, please contact Home Tec Specialist Solutions LTD.
15. For information on protecting your data and devices against fraud, identity theft, and viruses, visit www.getsafeonline.org, supported by HM Government and leading businesses.
Data Retention
16. Home Tec Specialist Solutions LTD will hold your data only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.
17. Even if deleted, your data may persist on backup or archival media for legal, tax, or regulatory purposes.
Your Rights
18. You have the following rights regarding your data:
a. Right to access: to request (i) copies of the data Home Tec Specialist Solutions LTD holds about you or (ii) modification, updates, or deletion of such data;
b. Right to correct: to rectify any inaccurate or incomplete data;
c. Right to erase: to request the deletion of your data;
d. Right to restrict Home Tec Specialist Solutions LTD’s use of your data;
e. Right to data portability: to request that your data be moved, copied, or transferred;
f. Right to object: to object to Home Tec Specialist Solutions LTD’s use of your data.
19. To exercise any of your rights, contact Home Tec Specialist Solutions LTD.
20. If unsatisfied with how Home Tec Specialist Solutions LTD handles your complaint regarding your data, you may contact the ICO at https://ico.org.uk/.
21. It is important that your data is accurate and current. Please inform Home Tec Specialist Solutions LTD if your data changes during the period we hold it.
Links to Other Websites
22. This website may occasionally link to other sites. Home Tec Specialist Solutions LTD has no control over them and is not responsible for their content. This privacy policy does not cover those sites.
Business Changes
23. Home Tec Specialist Solutions LTD may expand or reduce its business, involving the sale or transfer of control of all or part of the business. Data relevant to any transferred business will be transferred, and the new owner will be allowed to use your data under this privacy policy.
24. Data may also be disclosed to a prospective purchaser of the business.
25. In such cases, Home Tec Specialist Solutions LTD will ensure that your privacy is protected.
General
26. You may not transfer your rights under this privacy policy to another person. Home Tec Specialist Solutions LTD may transfer its rights where it believes your rights will not be affected.
27. If a court finds any provision of this privacy policy invalid, that provision will be deleted, and the rest will remain unaffected.
28. No delay, act, or omission by a party in exercising any right will waive that or any other right or remedy.
29. This agreement is governed by the law of England and Wales. All disputes will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this Privacy Policy
30. Home Tec Specialist Solutions LTD reserves the right to change this privacy policy as necessary. Any changes will be posted on the website, and your continued use implies acceptance.